Shipping Information

Shipping Info:
There are two groups of people that see shipping as the most important thing on earth: Vikings and us. We’re constantly searching for fresh ways to get you your order as swiftly (and discretely) as possible. We do our utmost to ensure that your order is delivered safely and quickly, and we take strides to ensure that your privacy is upheld. We know you’d do the same for us.
Sadly, we aren’t Vikings, so to make sure we’re providing the highest quality service, there are some countries we can only ship certain products to. It makes us sad, but it’s a sacrifice we’re willing to make.

Shipping Times:
We send almost all packages with a 'Track & Trace' feature this depends which country we ship to, so you can track your goods online.

Netherlands: 2/4 working days
Europe: 4/10 working days
Europe express: 2/4 days working days
International: 7/14 working days
* Shipping times are estimates and therefore aren’t guaranteed. Note that times may significantly increase during holidays and weekends.
* Working days are Monday to Friday. We don't ship on weekends!

Do You Ship To My Home?
We ship all over the world. We only ship products which are legal in your country.

Shipping Disclaimer:

•             We want to ensure your order is delivered in the best possible way, but we haven’t finished our mind reading courses yet. Therefore, the customer is responsible for supplying us with the correct delivery details at checkout. Should inaccurate details be  provided, Foline BV will not be held accountable for incorrect or no delivery, delays, or incurred charges. So double check everything during purchase, just to be on the safe side.

•             Foline BV won’t be held responsible for losses incurred by the customer via non-recoverable carriage and importation costs associated with delivery of our goods or their replacement.

•             In the event that you receive faulty or damaged items, first accept our apology in advance, and then please contact us by letter or email within seven days of receiving your order.

Discreet shipping
Our packaging is so stealthy, James Bond would be impressed!
Your privacy is of the utmost importance to us, and our unobtrusive packaging guarantees that you’re the only one getting excited by the delivery. Everyone else will dismiss it as boring and unimportant.
Larger items are delivered in hardy cardboard boxes, and are double-wrapped in the finest packing tape we can find. Smaller items are sent in durable padded envelopes to keep them safe from harm’s way.
All orders are sent in subtle, unadorned packaging. No one will guess what your package contains, or even who sent it, since no logos or lettering will be placed on the parcel. In fact, the only markings on the package are the address label and a postal/parcel service sticker, depending on which service you choose.

Shipping Costs
We will always try to offer you the lowest possible shipping rates.